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Perform service actions, alignment and final test activities on EUV products at ASML and at the end customer in the heart of hitech in Eindhoven.

We are looking for a Support Engineer for a high-tech company offering manufacturing solutions in the fields of machine tools, laser technology and electronics. In Veldhoven the company's Service department is directly located at the customer ASML. The company is delivering laser systems, an essential submodule of ASML EUV lithography systems, and is responsible for the installation, commissioning, final testing and the service for these components.

Position:

Support Engineer in Eindhoven

City & country:

Eindhoven , Netherlands

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Your challenge:

Second line support

  • Assisting ASML when requested for PROTO system.
  • Solving technical issues/machine errors by analysing, troubleshooting and repairing.
  • Communicating with ASML’s Machine Father to discuss actions carried out so far and possible other solutions.
  • Consulting the 3rd/ 4th line in case of complex problems.
  • Presenting escalation topics to ASML during escalation meeting on request from ASML.
  • Creating a plan for longer service actions to be presented to customer.
  • Ensuring all necessary parts/tools are in place for service actions.
  • Performing system recovery including HPSM / PA Alignment and full PFC if requested by customer.
  • Assisting D&E with Development tasks and taking the lead in case system recovery is required.

System Install Support

  • Creating Disturbance Notifications in case of escalations needed with ASML.
  • Ensuring that the entire system works to its specifications by following the prescribed protocols and performing test runs.
  • Measuring and examining installed systems, using complex measuring equipment.
  • Assisting SAT engineers in performing SAT measurements if needed.
  • Perform HPSM/ PA Alignment if needed upon request from installation team.
  • Maintain close communication to 3rd and 4th line support on advanced issues in case solving these locally proves to be difficult.
  • Reporting progress or possible problems to Technical Coordinator or responsible office staff.
  • Coaching and instructing less experienced engineers on performing the same tasks.

Product development

  • Reporting directly to TRUMPF 3rd line, escalation coordinator or office in case of escalations.
  • Proposing possible product changes to simplify the commissioning / SAT, increase efficiency or to increase service possibilities.
  • Reporting product improvements in additional documents.
  • Giving feedback on received procedures.

Administration

  • Writing test & product reports and filling in the respective documents (OCAPs/ Product reports/ JIRA topics).
  • Timely reporting of hours worked and provided work in SIS.
  • Correcting documentation and giving feedback to the respective department.

Our offer

We know changing your career and country is a big step. We make sure moving to the Netherlands will be a beneficiary step for you, in terms of:

  • Dutch employment contract;
  • Good competitive salary conditions, between €41K - €52K;
  • Holiday pay (8% of annual gross income), 24 vacation days, (max) 7 bank holidays;
  • Overtime, travel and shift compensation according collective labor agreements;
  • Pension scheme, full payment during incapacity of work, accident insurance, supplementary occupational disability insurance and a collective health insurance;
  • We support your relocation to the Netherlands including working permit, social security registration
  • A personal development program and introduction to our large expat community with several social events a year.

Your experience

Bachelor of engineering ( or related technical education).

Experience with: 

  • Detailed Knowledge of driver laser systems
  • Knowledge of system building 
  • Knowledge of alignment and testing techniques.
  • Knowledge of repairing and commissioning techniques

Personal skills: 

  • Knowledge of the English language

About Eindhoven

Eindhoven is a city located in The Netherlands. With a population of over 227.000 people, it is the largest city of the south. Eindhoven is located centrally in Europe and easy accessible via Eindhoven Airport. There are three other airports within a 1,5 hour drive of Eindhoven. Other big cities as Amsterdam, Brussel and Düsseldorf are all within a 1,5 hour drive, which makes it easy to visit these during your free time.

Learn more about Eindhoven

About The Netherlands

The Netherlands has been voted the 4th happiest nation on Earth, by Forbes, and it’s no wonder why. The great work-life balance, wealth distribution, tolerance and lifestyle all add up to a great place to live and work. The Netherlands can offer top salaries and a low cost of living, all coupled with amazing infrastructure and public services. If you’re thinking of relocating to the Netherlands for work then read our advice pages and learn all about the land famous for windmills and tulips.

Learn more about Netherlands

Mundialz in Eindhoven

These Mundialz have already made the step to Eindhoven. Get to know the existing Mundialz community and read more about their experiences.

Jamie,
Test Engineer at ASML
Eindhoven - Netherlands

My name is Jamie, I have been living and working in Eindhoven as a Test Engineer for ASML since 2016.

Ask me a question

Mohamed,
Software Developer
Eindhoven - Netherlands

Hi my name is Mohamed and I’m a software designer at Philips Healthcare. I live in Eindhoven since June 2016. I’m a Mundial and happy to be part of the high tech and innovation to drive the future.

Ask me a question

Edwin,
System Performance Engineer
Eindhoven - Netherlands

Hi my name is Edwin, I qualified as an Electronic Engineer and have been working and living in Eindhoven since late 2016, I currently work at ASML and I’m enjoying a good balanced work life.

Ask me a question
Position:

Support Engineer in Eindhoven

City & country:

Eindhoven , Netherlands

Apply for this job
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Support Engineer in Eindhoven

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